Guest Accommodation WiFi

Guest Accommodation WiFi

Business Profile

Nestled in the heart of historic NSW, 335km North of Sydney is the town of Wingham.

Wingham is a rural NSW town steeped in rich agricultural history and gateway to the Manning Valley, overflowing with natural sights to be found in their mountain streams, rivers, lagoons and estuaries.  The typically English town square is also surrounded by a number of historical buildings such as the heritage listed Post Office, Victorian style Arts hall, Federation style police station and Georgian Revival style Court House.

The 17 room pet friendly Wingham Motel is within walking distance to many popular local venues at the heart of Wingham Town. The Motel has a great reputation in the area consistently receiving good reviews….. with the exception of their internet access.

guest accomodation wifi review2

Business Needs

The Wingham Motel contacted local wireless networks expert Hawkins Electronics to assist them with their wireless upgrade.

Owner Brad Hawkins did a site visit prior to install. The Motel is shaped in a large L with the offices (and internet source) in the front, causing access problems for the units at the back of the site.  Brad determined that Altai products would provide the best outcome for the Motel.  Minimal quantities of access points required, and providing a large coverage area.

Product/s Used

  • 2x Altai C1n to provide WiFi Access
  • 2x Altai C1an to provide the Wireless Bridge

Altai C1n in Access Point Mode

guest accommodation wifi

 

 

 

 

The C1n is a key component in wireless broadband access provisioning. It can be installed outdoors by the side of a window, mounted to a wall, at the rooftop of a building or placed at the desktop inside for fixed broadband access provisioning.  The C1n can also be used as a standalone WiFi access point for smaller networks supporting 802.11b/g/n clients.

Altai C1an in Wireless Bridge Mode

guest accommodation wifi

 

 

 

 

The C1an is perfect for use as low cost point-to-point bridge, in deployment scenarios such as commercial wireless broadband users or high definition surveillance cameras.

Business Benefits

The install was done within 1 day, causing no impact to guests. Hawkins Electronics took meticulous care of the details to ensure that everything was done perfectly – UV stabilised cable for exposed areas, 40mm conduit masting to avoid a null from metal masting, new cabling from the initial switch to the office Access Point and the Bridge.

Owner Brad Hawkins said, “Another great result. 17 rooms. The worst signal was around -50dBm. Booming through. As I said, a great result.”

Contact Us Today about your own Guest Accommodation WiFi Options

For more information on mobile and Wi-Fi solutions throughout the mid NSW coastal area, please contact Brad Hawkins owner of Hawkins Electronics on 02 6552 2288 or by email on [email protected].

Powertec have access to a number of installers across Australia who specialise in planning and installation suitable for guest accommodation Wi-Fi. For a referral to a local expert on mobile and Wi-Fi solutions in your area, please contact us at Powertec on 07 5577 0500 or [email protected]


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Outdoor Wireless Network Solution for Tourist Spots

Overview

The Maldives sits in the Indian Ocean comprising of 26 round atolls made up of more than 1,000 coral islands.  Known for its beaches, it’s a popular place for holidays for those who want to relax and explore the lagoons.

The Problem

While tourists are keen to embrace nature and sit back and destress, they still want to stay connected.  To satisfy the needs of modern day voyagers, the largest telecommunication service provider in Maldives, Dhiraagu, was tasked with the initiative to provide Wi-Fi service across a variety of different tourist spots.

Given that Maldives is one of the world’s most dispersed countries, and most of the tourist attractions are widely open outdoor areas such as beaches, parks and piers, which have very limited sites to set up access points, this task couldn’t be handled by many brand name Wi-Fi suppliers in a cost-effective manner.

The Solution for Outdoor Wireless Networks

In response to Dhiraagu’s appeal, Altai offered Super Wi-Fi solution with Altai patented smart antenna which can support an outdoor Wi-Fi coverage as far as 1.7 km. This long-range coverage allows the project to equip significantly less APs than other competitors’ proposals, suitable for installation in outdoor open areas. The reduced amount of APs also led to a simpler but quicker deployment process and lowered the CAPEX as well as OPEX. Coverage for Altai products typically can provide up to 90% few installation sites for the same coverage area.

The telecom company was amazed by Altai’s unique Wi-Fi technologies and satisfied with the budget.  As a result of a successful installation, more and more locations in Maldives are now being installed with Altai’s APs.

The Product – Altai A8n: Super WiFi Base Station 802.11n Flexible Large Area Outdoor WiFi

The world’s leading 802.11n WiFi outdoor access point optimised for maximum coverage and highest throughput from a  minimum number of installation sites. The Altai A8n has been designed to provide industry best coverage and capacity without complicated networking protocols or the need for a high density of transmitters.

The A8n is a multi-radio base station utilising 8×8 MIMO smart antenna technologies and a patented signal processing algorithm  to provide the industry’s best coverage per base station, especially in non-line-of sight (NLOS) environments. The multiple  antennas of the A8n can be configured to provide coverage that is optimised for area, pattern and elevation. The multi-beam  antennas of the A8n is designed to provide up to 3 times the range and 10 times the per site coverage as standard access point. Accordingly, up to 90% fewer installation sites for the same coverage area.

a8i

Contact Us Today about Your Outdoor Wireless Network Options

For more information on mobile and wi-fi solutions throughout Australia please contact Powertec.  We have access to a number of installers across Australia who specialise in planning and installation outdoor wireless Networks. For a referral to a local expert on mobile and Wi-Fi solutions in your area, please contact us on 07 5577 0500 or [email protected]


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Upgrading Wi-Fi in World Class Resort

Upgrading Wi-Fi in a Worldclass Resort

Overview

Often called ‘heaven’ the 5 star Philea Resort & Spa in Melaka, Malaysia lies within an idyllic forest setting amongst waterfalls and nature providing peace and tranquility for guests.  Unfortunately the thick forest put its own limitations on the outdated Wi-Fi set-up throughout the resort to the point that the business owners needed to review upgrading Wi-Fi.

Challenge

The existing network in this log resort in Malaysia needed an upgrade to provide full coverage both indoors and outdoors.  Outdoor villas spread throughout the rolling hills and lush green forest – all needing to be connected.

Altai was chosen specifically because it was one of the few solutions with the capability to penetrate thick forest, and provide less installation sites due to its superior coverage.

Result

The resort is now fully covered by the Wi-Fi network for both indoors and outdoor areas.

Surprising places with Wi-Fi

Surprising places with Wi-Fi

The availability of free Wi-Fi is no longer restricted to cafes, bars, restaurants, airports, shopping malls, pubs or hotels.  As the world goes hi-tech, you will be able to find free internet at places where you least expect it. Here are some unusual places across the globe where you will find free Wi-Fi.

Mount Everest Peak

The world’s highest peak, Mount Everest, became Internet friendly in 2010 when Ncell, a Nepalese telecom company, provided it with 3G data connection. Climbers can now find Wi-Fi hotspots all along the trek, to a height of 17,000 feet – the last point where you can take that envious selfie and update your social media status.

The Moon

The moon may not offer you breathable air but it does promise you a Wi-Fi hotspot! The feat was made possible by the researchers from MIT (Lincoln Laboratory) and NASA. Four separate telescopes were put in used to send signals to a satellite that revolves around the moon. This satellite had a receiver mounted on it. The scientists used a laser transmitter to beam data in the form of pulses of IR light through the four telescopes. The laser transmitter then transmits the IR rays to the telescope mounted on the satellite, which then collects and aims the beam into an optical fiber. These pulses are first converted into electrical pulses using a photodetector and then into data. This Wi-Fi hotspot makes it possible to transmit data between Earth and the moon at a rate of 19.44 mbps and to download it at a rate of 622 mbps.

The International Space Station (ISS)

If you are one of the lucky ones with a ticket to travel to the International Space Station, you don’t have to return back to Earth to share your experience with your friends. Yes, you guessed it right – the artificial satellite, ISS also has a Wi-Fi hotspot. The free internet works through the Ku-band, a satellite communications system that delivers output of around 10 mbps down and 3 mbps up from the space station.

The North Pole

Digital technology has made its presence felt in the remotest areas of the globe and the North Pole is no exception. One of the coldest places in the world, the North Pole too found Internet connectivity in 2005, when two Moscow-based Intel employees set up a Wi-Fi hotspot here, making it the first wireless connection in the Arctic region. They set up a wireless LAN connection with Intel Centrino mobile tech on four laptops and an 802.11b/g access point at the main camp site. The network connects to the internet via an Iridium satellite phone.

Mount Girnar

Mount Girnar, the tallest mountain in the Indian state of Gujrat is home to 30 temples and is a famous pilgrimage site. Pilgrim’s progress to the 1100-metre tall mountain was made Wi-Fi enabled making it easier for 25 lakh tourists to remain connected with their families, friends during the trek to the seven peaks of the mountain.

Remote Villages of UP (India)

The strong winds of the digital revolution that are sweeping through India, transformed the lives of 2000 villagers in the state of Uttar Pradesh in India, for whom, till then, the nearest telephone was 6 kms away.  The Indian Institute of Technology, Kanpur, as part of its Digital Gangetic Plain Project, ensured WiFi connectivity to 10 villages located near the Lucknow-Kanpur highway, making the area a lone island of connectivity in a sea of rural roads, rice fields and thatched roofs.

Cemeteries

Strange as it sounds but Oak Grove cemetery in Paducah, Kentucky has a free Wi-Fi hotspot.  The area was made Wi-Fi-enabled to allow visitors to conduct genealogy research and know more about the people who were buried there. On a similar note, free Wi-Fi connectivity is also provided in San José Cemetery in Granada, Spain.

Mount Fuji

The iconic Mount Fuji Mountain in Japan was made Internet-friendly with the launch of eight Wi-Fi spots all along the climb route including one on the summit. Officials say that the move was in response to the requests from American and European tourists who wanted to share their experiences with family and friends while on the move. Besides, the authorities also wanted to attract more visitors to the mountain.

Donkeys, Kfar Kedem, Israel

You read it right — Wi-Fi hotspots on donkeys! The innovative move was made a few years back in the historical amusement park in Israel. The park attempts to create life from the first and second centuries AD. The donkeys carry a small bag containing a router around their necks. The tourists can document their experience and share it on the social media.

Val d’Isere, France

If you are looking for the best selfies on a holiday, Val d’Isere, in France is a great place to head to. The place now offers a Wi-Fi gondola and so now you can take photos of the stunning views from your ski lift and post them straight to your Facebook.

National Parks, Canada

Canada has introduced several Wi-Fi spots in its national parks. Given the stunning beauty of these parks, the authorities are making them more Internet-friendly to attract more visitors and allow them to instantly share their experiences. While there, you will also be able to connect to GPS to get the most value from your visit.

Waikiki Beach, Hawaii, USA

Last but not least Waikiki Beach, Hawaii USA – using Altai SuperWifi products! For most people, a beach break is a way to get away from it all. However, if you can’t resist a peek into your social media or emails over the piña colada then Waikiki beach is for you. Along the sun and sand, you also have with Wi-Fi hotspots for company.

Hotel Wi-Fi Parking Management System

It is always the commitment of a hotel to provide its guests with high quality services. The Four Points by Sheraton in Puchong, Malaysia always strives to enhance total customer satisfaction and one of its projects was to improve the parking ticket verification system.

The Challenge

– Lack of Ethernet ports in the hotel lobby and event floor
– Very short deployment time
– Limited sites for installation (without complicated wiring and renovation work)

Overview – Hotel Wi-Fi Parking Solution

The hotel guests normally need to verify their parking tickets at the reception counter to enjoy free parking before they drive away from the car park. However, the queue time is very long at the counter during peak hours (such as check-in/out time) or whenever there is an event held in the hotel.

Therefore, the hotel appointed a local Altai solutions provider to design and build a total solution to shorten the parking ticket verification time. Since the hotel lobby is lacking Ethernet ports, in order to minimise the wiring and renovation work it was decided to deploy a total wireless solution.

Connecting the main ticket machine at the hotel together with the reception counter and event floor, the Wi-Fi network allows guests to verify their parking tickets anywhere in the lobby or event floor via a handheld verification terminal. The new solution has significantly improved the parking ticket verification procedure.

The Solutionhotel wi-fi parking

There are four Altai C1n’s used to interconnect the hotel wi-fi parking ticket verification system. One C1n in AP mode is installed on the top of main ticketing machine at the hotel to connect with another two C1n’s installed at the reception counter and the event floor. Owing to the size of the hotel lobby, an additional C1n is installed in the reception counter as a CPE to extend the WiFi signal to provide full network coverage. As the solution did not require complicated wiring nor renovation work, the installation was completed in only two days.

The Result

The main ticketing machine, hotel lobby, reception counter and event floor are now connected with a Altai Super WiFi network. This new wireless solution provides higher flexibility to both hotel guests and staff. Instead of queuing up at the reception counter, hotel guests can verify their parking tickets through any hotel staff via handheld verification terminals and then go direct to the car park. It has significantly enhanced the overall efficiency and improved the service quality of the hotel.

hotel wi-fi parking

Is Guest Wi-Fi connectivity as Important as Hot Water?

Guest Wi-Fi – Like it or not, this is the age of ‘bring your own device’ (BYOD).

Article written by Mandy Clarke Industry Reporter for Accommodation Management Guide Industry News.

This article appeared in the Accommodation Management Guide and we here at Powertec completely agree.  Society is obsessed with gadgets and when people travel their gadgets come with them. Making connection easy for your guests should be on the top of every list for every hotel, motel or airbnb – large or small operation.

Today’s guests arrive with their own online subscriptions and content, most have a clear idea of what they want and what they are accustomed to. They want to be able to view their regular news or social media updates and access content on one of their favourite apps and catch up channels such as Amazon Prime, Netflix, Hulu, Stan, YouTube, and more.

New content is always going online and more guests will want to access it on their own devices, not to mention business travellers with individual needs. Accommodation providers that enable their guests to connect to the web’s unlimited resources will offer a more varied and personal service.

Spiking demand for connectivity is placing an enormous burden on many hotel wifi networks and pressuring accommodation providers to invest in modern infrastructure. Connected Guest Wi-Fi

Guest reviews on TripAdvisor and the emergence of dedicated wifi-ranking websites have been tracking interest in hotel wifi.

Guest room technology specialist Brendon Granger, the general manager of Technology4Hotels, agreed that we are living in the age of BYOD: “Guest’s arrive at a hotel with a myriad of communication and entertainment devices. We are now living in a society obsessed and reliant on its gadgets. These gadgets keep us both connected and entertained.

“Hotel guests bring devices with them and are watching their own movies and programs in the comfort of their room. Why do they want to use their own devices? Because they have spent time and money loading their ‘life’ onto their devices and they know how they work.”

He told us: “I believe that increasingly, in-room technology is less about what hotels provide (IPTV and pay-per-view movies) and more about accommodating what guests are bringing with them. The key for hotels is to provide them with the power, infrastructure and the bandwidth to achieve this.”

According to Mr Granger, the factors that accommodation providers should consider when catering for BYOD include power, internet connectivity, bandwidth and infrastructure/hardware.

Access the full article HERE.

For more information about how Powertec and our network of trained installers can make like easier for you and your guests contact us on 07 5577 0500 or using the contact form HERE.

 

Australians Embrace Guest Wi-Fi – Survey

Here at Powertec we’ve noticed a huge turnaround in the accommodation industry – where paid guest Wi-Fi was once the norm, free Wi-Fi has taken over and is now considered a cost of doing business.

Tourist Accommodation Australia (TAA) has recently undertaken an industry wide Wi-Fi survey of 3, 4 and 5 star hotels and serviced apartments revealed that 96% properties surveyed offer some level of free Wi-Fi to guests.

Tourism Accommodation Australia represents the interests of hotels, motels and serviced apartment accommodation operators across Australia, including city, regional and remote areas.Guest Wi-Fi

Responses from the survey revealed that:

  • 99 per cent of hotels currently offer Wi-Fi as a service to guests.
  • The majority of hotels (65 per cent) do not charge for some level of free Wi-Fi access.
  • A further 31 per cent offer it free to customers on a conditional basis (such as loyalty program member, upon booking direct, special inclusion)
  • Less than 5 per cent of hotels require all guests to pay for Wi-Fi.

In the past two years, major Australian hotel groups such as Rydges and Meriton have introduced across-the-board free internet access, while other groups have extended free Wi-Fi access to loyalty club members.

Tourism Accommodation Australia CEO, Carol Giuseppi, said that there had been a “revolution” in Australian hotels over the past few years with the number of hotels offering some form of free internet access to guests more than doubling. “Today, guests at most hotels in Australia have access to some level of free Wi-Fi coverage, particularly if they are members of a loyalty scheme or have arranged free access via a corporate or conference account,” said Ms Giuseppi. “In the past few years, hotels have had to upgrade their internet provision dramatically as the demand for connectivity has increased with guests often operating multiple devices and demanding ever-increasing bandwidth.

“Hotels generally accept that a level of internet access should be provided free so that guests can answer emails or update their social media channels, but when guests want to download or stream items requiring massive bandwidth then it is only fair that they should pay for premium bandwidth usage.

“To offset the high cost of internet provision, hotel groups are more likely to provide access for guests who are members of their loyalty club, so we would recommend travellers join the wide range of hotel loyalty clubs that are available. “Providing high-quality, fast, efficient and secure internet service is an important requirement for guests. Australian hotels have answered demands by guests by extending internet access and our industry is now on par with most hotel sectors around the world.”

*TAA received responses from over 300 accommodation providers across Australia to their wi-fi survey, representing 3 to 5 star hotels and serviced apartment operators.

Pacific Beach Hotel Wi-Fi install

QLD Wi-Fi Training for Powertec Partners in April 2016

Powertec Dealer Wi-fi Training Gold Coast and Toowoomba, Queensland.

Powertec will be continuing Partner training across Australia in 2016 with the Gold Coast and Toowoomba in Queensland taking place in April 2016:

  • Gold Coast Wi-Fi Training 5th April 2016
  • Toowoomba Wi-Fi Training 19th April 2016

Pacific Beach Hotel Wi-Fi installPer normal we will be covering the important areas of:

  • Wireless Site Survey
  • Wireless Installation
  • Product Configuration
  • Wireless Consultancy
  • Wireless Microwave
  • Best solutions for licensed and unlicensed frequency bands
  • Point to Point Wireless
  • Point to Multi Point Wireless
  • Mesh
  • Wireless bridges
  • Wi-Fi Access Points

Hawaii Wi-Fi Beach install

 

The Wi-Fi training will be flexible enough to allow you to interact with our trainer RF Engineer Geoff Carroll and discuss the situations that affect you in your area, whether warehouse, marine, education, farming, mining, or hospitality Wi-Fi.  We will run through a number of case studies and solutions that you can take back to your clients.

We will also update you on the latest ideas and products available in wi-fi and mobile coverage.

We very much look forward to meeting our Queensland Partners in April.  For more information on the event and to book, please go to our booking engine HERE.  Alternatively you can contact Sales Manager Muir Groves on 07 5577 0500 to discuss your options in more detail.

Images from a recent deployment of Altai SuperWiFi in Hawaii

The Hotel Engineer Magazine Wifi Case Study

The Hotel Engineer Magazine – Altai Super WiFi

The Hotel Engineer Magazine is the official publication of the Australian Institute of Hotel Engineering (AIHE).  Distributed to all the hotels in Australia, New Zealand and the Pacific, we were very happy to speak to them about our hospitality Wi-Fi set up for Peppers Ruffles Lodge & Spa in their January 2016 edition.

With years of experienced backed by solid and reliable products, Powertec Telecommunications and our trained resellers have the product and skills to deploy internal and external wireless networks.

Utilising world leading carrier grade equipment delivering distances of up to 80 km, our clients can take advantage of world class coverage distances combined with minimal operating costs to ensure your network is works to its greatest capability and covers your requirements.

We can recommend the best solution for you in both licensed and unlicensed frequency bands in the areas of:

  • Point to Point Wireless
  • Point to Multi Point Wireless
  • Mesh
  • Wireless bridges
  • Wi-Fi Access Points

Page1 The Hotel Engineer Magazine Altai Super WiFi

Page 2 The Hotel Engineer Magazine WiFi

For the full size article in the magazine, please visit this link:

http://issuu.com/adbourne/docs/hotel_20-4_issuu_opt/c/sp0ngwq

Is Good Quality Guest Internet a Necessity?

Scott Hampton, Powertec Telecommunications General Manager responds to the Accommodation News Magazine’s questions about what is happening in the Wi-Fi hospitality arena.

How the world has changed. For many of us, it doesn’t seem too long ago that it was not even considered, but fast reliable guest internet is now often regarded as essential in any accommodation property.

Big, expensive hotels and motels could not consider being without it for their corporate guests and comfortably off international patrons who will often be used to excellent overseas standards, but even for holiday parks and backpackers, so pervasive is modern electronic communications technology that even they take a risk in being without it. It is these cheaper accommodation providers who depend more on younger guests for their custom and it is the youth market that is most heavily dependent on access to the internet.

There will still be the occasional older single guest or couple who has not been dragged in, but they are now a rare species, and becoming rarer all the time. Some smaller moteliers or similar accommodation providers will at least inwardly grumble at the cost, but if they wish to compete in today’s market, they might feel they have little choice.

A question about the internet will now very often be the very first question a guest asks – before they even book.

So what is the situation here? Do Australian accommodation providers feel the same pressure as their contemporaries overseas? And what standards and service should they expect from those in the internet industry?

Brent Leslie, Industry Reporter for the Accommodation News gives us the ‘inns’ and the outs on this often over complicated subject.

Read more here….

We Specialise in Building Guest Internet Networks
We Specialise in Building Guest Internet Networks